TERMS & CONDITIONS
Last Updated: 29/11/25
These Terms & Conditions govern the use of the Wellness Tubs & Swim Spas website and all services provided by us.
By accessing our website or engaging our services, you agree to these terms.
1. About Us
Wellness Tubs & Swim Spas
Saint Mary, Jersey
Email: info@wellnesstubs.com
Phone: 07797 774430
2. Use Of Our Website
You agree not to:
- Misuse or attempt to compromise our website
- Use our content for commercial purposes without permission
- Upload harmful or unlawful material
All content remains the property of Wellness Tubs.
3. Services Provided
Our services include:
- Hot tub and swim spa consultations
- Sales recommendations
- Installation guidance
- Maintenance, servicing & repairs
- Parts sourcing (subject to availability)
All service bookings are subject to availability and confirmation.
4. Quotes & Pricing
- All quotations are provided in good faith based on the information available at the time.
- Prices may change if additional work or parts are required.
- Customers will be notified before any additional charges are applied.
5. Payments
Payment terms will be clearly communicated before work begins.
We reserve the right to request deposits for certain services or products.
Payment processors may be used for secure transactions; we do not store card details.
6. Cancellations & Rescheduling
- Appointments may be rescheduled with reasonable notice.
- Cancellations should be communicated as early as possible.
- Late cancellations may incur a fee if costs have already been incurred.
7. Installation & Maintenance
- Customers must ensure safe access to the site.
- Any required electrical or structural preparation is the responsibility of the customer unless otherwise agreed.
- Warranty on parts or labour will be communicated clearly for each job.
8. Product Warranties
Products may come with manufacturer warranties.
We will assist in warranty claims where applicable, but final decisions rest with the manufacturer.
9. Liability
We are not liable for:
- Damage caused by improper use or maintenance
- Issues arising from third-party equipment or installations
- Losses beyond our reasonable control (events of force majeure)
Our liability is limited to the maximum extent permitted by law.
10. Intellectual Property
All website content, branding, images, and written material are owned by Wellness Tubs and may not be copied or reproduced without consent.
11. Third-Party Links
We may include links to external sites for convenience.
We do not endorse or take responsibility for their content.
12. Governing Law
These terms are governed by the laws of Jersey.
Any disputes will be handled by the appropriate courts in Jersey.
13. Contact Us
For any enquiries regarding these Terms & Conditions, please contact: